Manager, Collaboration Services
My role at Macquarie Group is to administer, implement, and maintain the Microsoft 365 and other online collaboration services, such as Workplace by Meta for the Macquarie Americas Region. I maintain the Governance and Security models for these platforms. I also design and implement policies and procedures involving acquisition data migrations. Additionally, I provide escalated third level support for global collaboration services groups.
Senior Cloud Engineer
Waddell & Reed Financial
My role at Waddell & Reed was as Subject Matter Expert (SME) and Architect for M365 & Azure design & implementation for migration of on-premises LoB systems, network file shares, Exchange Online, Teams, SharePoint, and OneDrive for Business to O365 & Azure. Performed technical oversight for vendor implementations of O365 & Azure configurations as well as primary on project critical path tasks involving Azure Active Directory, Azure AD Connect, Exchange 2013 to Exchange Online, Security Policies, Data Loss Prevention Policy (DLP), Sensitive Information Labels, Records Retention policy, Intune, Office 365, Endpoint Management, Teams, Licensing, Compliance policies, Advanced Threat Protection (ATP), eDiscovery, Company Branding, Identity Governance, Flow, Power Apps, Stream, Yammer, Event Hub, Reporting, & Auditing. I trained the internal IT staff on usage of the admin centers & developed policies for cybersecurity and internal processes & procedures updating. I also designed automation using PowerShell to perform administrative tasks involving O365 & Azure.
I was also primary administrator for five on-premises SharePoint environments and I also designed & implemented a migration from SharePoint 2010 to SharePoint 2013, then from on-premises to SharePoint Online with SharePoint 2019 hybrid configuration.
President & Chief Executive Officer
EGenius Group, LLC
Served as President & Chief Executive Officer of EGenius Group, LLC., providing internet presence solutions to small businesses and non-profit organizations. My role at EGenius was to set the strategy and direction for the company as a whole. I led the senior executive team which established and promoted the company vision and values. My role was also to understand the business needs of customers, determine potential markets, product lines, services differentiation, budgets and partnerships. I modeled and set the company culture to provide a professional atmosphere and promote excellence in customer service.
Rackspace US, Inc.
I led a team of technical specialists in the SharePoint Professional Services team of Rackspace US, Inc. Cloud Office Professional Services. My role was to understand the business needs of customers, design IT solutions to address those needs that deliver exceptional value, and to shepherd the delivery of our services through to successful completion. My role included a combination of pre-sales engineering, business & process analysis, infrastructure architecture consulting, engagement management and service delivery.
Senior Solutions Architect
Valorem Consulting Group
At Valorem, I built and led the SharePoint Services practice. I owned the technical relationships with enterprise customers during projects and managed the SharePoint consulting services team. I managed projects, wrote proposals, and delivered strategic and tactical consulting services.
Accountable for architectural design, development, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms, and Business Intelligence.
New Horizons Learning Centers
Primary instructor for multiple technical courses using Microsoft Official Curriculum and in-house developed curriculum. Designed and created new instructional materials for multiple courses.
Senior Network Architect
Established and directed the strategic long term goals, policies and procedures for the company while managing a technical staff of 8 employees. Determined the organization's long-term systems needs and hardware acquisitions to accomplish the organization's business objectives.
Computer Technology Instructor
Primary instructor of the Local Area Networks and Advanced Operating Systems classes. Managed the implementation of new curriculum in both classes to better gear toward current market trends and industry needs.
Manager of IT Student Support Services
SunGard Collegis, Inc.
East Tennessee State University
Truman State University
Managed the day-to-day operation of 6 computer centers and Student Help Desk on three campuses employing 200+ employees in 5 different work programs plus 25 technical projects per year with an annual budget of $2.5 million.
Hughes Computing, LTD
Small business for computer sales, service and training. Managed 5 employees and all aspects of store operations including inventory control, accounting, marketing, sales, training, and customer service.